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The Admired Advisor Podcast


Oct 19, 2020

In this episode, Steve talks with Darrel Smith, Executive Vice President of First Nebraska Advisory. Throughout his multi-decade career, Darrel has learned a lot about the best ways to work with clients and build long-lasting relationships. 

Darrel and his brother built their firm nearly 40 years ago on a foundation of trust and relationships, and First Nebraska Advisory now serves more than 350 clients in 24 states.

Darrel shares with Steve how he approaches relationships when times are tough, how he built out a team to support him, and how these relationships have helped during wealth transfer events.

“People want to know that you care before they know what you know. I think that’s just another value that you can live by that helps you create those relationships.” @Darrel C. Smith

Main Takeaways 

  • Maintaining a relationship with your client’s children is a great way to grow your business. If you’re doing a good job with the parents, they will likely refer you.
  • Sometimes those with wealth will sit on it in fear of doing the wrong thing. Building trust and being there for them is foundational to helping them manage their money. 
  • Smaller accounts can offer you a great opportunity for the future, so make sure you treat every account the same. That said, it’s important to know when a client is not a good fit. 
  • If stress goes up, trust in your firm goes down. Make sure you’re there for your clients and reassure them during market volatility. 

Links and Important Mentions

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